Auto glass replacement companies often have to send their people into the field to address broken windshields on cars stuck on the side of the road. These cars cannot be driven until the windshield is repaired, and many people would rather pay the repair technician to come and help on site than pay to have the car towed. Because of this, auto glass replacement companies must have a few vehicles available at all times. Whether the fleet is large or small, it helps to have GPS fleet tracking for auto glass replacement companies to keep track of those vehicles. If your business relies on a fleet of vehicles, it’s important to know where your vehicles are and how quickly they can get to your customers. Customers do not appreciate delays when they are waiting for their cars to be repaired; yet a simple traffic jam or road closure can create unexpected problems. A solid GPS tracking solution allows you to access real-time information about vehicle location, so you can send the closest vehicle or navigate around known problems. This can improve your customer service in many ways: It ensures that your drivers get to their locations on time, while giving you the chance to provide accurate arrival times to customers, limiting the odds of your customer having a poor experience.