Knowing where every vehicle in a fleet is at any given moment is becoming an increasingly critical part of operations. Businesses should, however, look beyond the cost benefits implicit in improving efficiency and realize the benefits to the customer. Whether it’s through a smartphone app that shows where the nearest vehicle is or the ability to give a customer a straight answer about a delay, GPS fleet tracking delivers a range of benefits that even the customer can enjoy. By offering the customer a clearer picture of what’s happening with your fleet, you’ll provide better service and foster a greater sense of your own operation’s competency.