Warranty & Terms

Product Warranty


The entire line of Trackmycar GPS fleet vehicle tracking devices and management systems comes with a 1 year warranty.

If your GPS fleet vehicle tracking device is less than 1 year old, and it stops functioning properly (free of any damage or tampering), we will replace it. If you have any other problems with any of our GPS tracking systems or software, simply call TrackMycar customer service at +94 777 544 858. Customer support is available via phone 24 hours a day, 7 days a week.

Terms of Use


Trackmycar coverage is limited by the cellular coverage available in the Sri Lanka. Trackmycar cannot guarantee cellular coverage in all areas of the Sri Lanka or neighboring countries. Cellular coverage and networks are imperfect by nature and the connection of Trackmycar Fleet Tracking GPS tracking devices to the network cannot be guaranteed any more than a cell phone can be guaranteed to keep continual connection. Damage to the GPS vehicle tracking unit will typically result in a loss of connection to the Trackmycar Tracking service. Trackmycar Fleet Tracking cannot be held responsible for the use of vehicles tracked on its system. The actions and consequences of the driver’s actions, regardless of the use of the Trackmycar Fleet Tracking GPS tracking system, is the sole responsibility of the driver and/or entity responsible for the driver. Trackmycar Fleet Tracking cannot guarantee the operation of the GPS tracking system in the event of natural or man made disasters affecting the cellular network, Internet, or the Trackmycar Fleet Tracking servers or their secure location. The installation of the Trackmycar Fleet Tracking device is the responsibility of the installer. Trackmycar Tracking cannot be held responsible for any damage caused to the vehicle. It is the sole responsibility of the installer and/or entity responsible for the installation. Installers may contact Trackmycar Tracking at +94 777 544 858 to ensure proper installation of the GPS tracking device. Our tracking devices may not be used to violate the privacy rights of others, or in violation of local, county, state statutes. GPS tracking may be illegal in certain states or territories. In no way will Trackmycar Fleet Tracking, LLC. or its subsidiaries, dealers or partners be held responsible for inappropriate use of these products. Trackmycar Fleet Tracking makes no representations regarding fit for use of any of it’s systems, or compliance with any requirement. Customers are solely responsible for selecting the right system for their needs.