When an anxious, stranded driver turns to your company for help, your goal is to get a tow truck to the scene as quickly as possible. Improving customer satisfaction ultimately will help you grow your business through positive word-of-mouth, and GPS vehicle tracking can help. Vehicle tracking software lets you know, in real time, where your tow trucks are so you can quickly dispatch the one closest to the customer, providing quality service in a timely manner where it's needed.
Tow truck companies using fleet tracking systems understand the benefits of tracking and routing, but state-of-the-art software allows your tracking system to do even more, including keeping maintenance schedules and tracking driver behavior. Tow truck companies today are using these programs to keep their drivers accountable, their trucks well maintained and their customers satisfied.